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FAQ's:



Can I come and visit your shop?

Absolutely! You are welcome to visit whenever it suits you. Just call, email or text me to arrange a time:

Mobile: 0407 248 644
Email: louise@lotusfabrics.com.au

What is your Privacy Policy?

Lotus Fabrics will not collect or retain any personal information without permission. Your personal information (on the mailing list, for example) will never be released to a third party. We will take all reasonable steps to ensure your information supplied is secure.

What Currency are your prices quoted in?

All prices are quote in Australian dollars.

Will you order fabric in for me?

Batiks are usually a one-off fabric and are not easily re-ordered if we run out. However, if we do run out of a particular design you like, we will make every effort to find more for you.

Hand-dyed fabrics can generally be re-ordered depending on the supplier. If there is not enough fabric in stock to cover your order, please contact us to see if we can help.


What is your returns & refunds policy?

Unfortunately, we cannot accept any returns as most of our fabric is cut off a bolt and often can't be re-sold.

If you do place an order and then change your mind, please email me immediately at louise@lotusfabrics.com.au.

Delivery Times

Your order will be dispatched via Australia Post as soon as payment is processed. Postage is calculated according to the weight of your order. Orders within Australia should arrive within 7-10 days of your order - usually sooner! You can also choose the Express Post option for overnight delivery.

Payment Options

You can use your Visa or MasterCard in our secure, on-line shop. PayPal is also available.

Alternatively, you can send a bank cheque, money order or your credit card details with your written order to our address for processing. Please note that any order received in this way will not be despatched until funds are cleared.

International Orders

I am happy to send orders overseas, however please contact me for a postage rate before you place your order. 

International customers can use Visa, MasterCard or PayPal.
 

CONTACT US


 louise@lotusfabrics.com.au

(02) 4930 1182

0407 248 644

12 Centenary Close
       Bolwarra Heights NSW 2320

A LITTLE ABOUT US


Lotus Fabrics Located in the Hunter Valley in NSW, Lotus Fabrics specialize in Batik and hand dyed fabrics. Read more